Air France, OnAir Launch Full Mobile Phone Service on Board
Air France and OnAir announced the launch of a trial of inflight voice calls. Air France’s is the first inflight mobile phone service to offer the full range of mobile communications services, including voice, SMS and email.
Air France and OnAir have been trialing the first international inflight mobile phone service since 17 December 2007. During the first three months, passengers were able to send and receive SMS text messages and emails, including attachments.
Following positive feedback from passengers during the first half of the trial, passengers will now also be able to make and receive calls. The findings from the trial will enable Air France to decide which service customers prefer: data only or data and voice.
Passengers can now use their mobile phones and GPRS devices to make and receive calls in exactly the same way as they do on the ground. To use the service, passengers simply need to have a roaming agreement, as when traveling abroad, and the cost for using this service are invoiced by their operator in the usual way.
The Air France / OnAir service is activated above 3,000 meters and allows up to six simultaneous calls, as well as unlimited SMS and emails, and is the only service to allow the downloading of email attachments.
The Air France trial is running on an Airbus A318 operating on routes in Europe. Customers are informed about the service via seat-back leaflets and cabin crew announcements.