Three Cruise Lines Extend Suspension through June 30

Caribbean News…
16 April 2020 3:56am
Princess Cruise ship from the air

Seabourn, Holland America Line and Princess Cruises have suspended cruise operations through June 30, 2020, according to a news report posted by Travel Pulse.

Seabourn and Holland America had previously announced a pause in its ship operations from March 14 through May 14, while Princess previously canceled cruises March 12 to May 10, 2020.

In addition, Princess also canceled all Princess Alaska Gulf cruises and cruise-tours. The five wilderness lodges, trains and buses operated by Princess in Alaska will not open this summer. Princess will continue round-trip sailings from Seattle to Alaska on Emerald Princess and Ruby Princess.

Holland America Line also canceled all Alaska sailings for summer 2020 on Maasdam, Noordam, Oosterdam, Volendam and Westerdam. In addition, all Land+Sea Journeys are canceled. The McKinley Chalet Resort, McKinley Explorer rail cars and tour motor coaches will not operate this summer.

The Travel Pulse report also indicates that Seabourn guests on impacted voyages will receive a 125 percent refund in the form of a future cruise credit, which must be booked by Dec. 30, 2020, on any future cruise through Dec. 31, 2021. Or, guests can choose a 100 percent refund to the original form of payment.

Both companies asked guests and travel advisors to use online resources first rather than calling the Reservation Call Center due to high call volumes and the potential of long on-hold wait times. Guests and their travel advisors will be sent details on how to manage cancellations and desired compensation online.

Princess said each ship will have a unique return-to-service date, with some modifications, departing after July 1. Details about the canceled voyages can be found here.

Princess Cruises is offering two cancellation options. Guests who have paid in full will receive a future cruise credit equivalent to the cruise fare paid and, as an added incentive, an additional 25 percent credit. Guests must use their credits on a cruise that sails on or before May 1, 2022.

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