Sabre Technology to Help Alitalia Stem Revenue Leaks

Sabre Airline Solutions has signed deals worth $2.5 million with Alitalia. The Italian flag carrier will use the airline technology provider´s revenue integrity products, as well as its consulting team, to stem millions of dollars of revenue leakage each year.

Alitalia will use two components of the SabreSonic Passenger Solutions suite to cut down on revenue leakage.

The Sabre SmartFlow tool kit will enable the airline quickly to create robotic processes that interface with global distribution systems (GDS), airline host systems, databases, email servers and Web services.

Examples of usage include revenue integrity processing, waitlist management, disruption management notification and down-line segment cancellation.

The second component, Sabre GDS Analysis, gives Alitalia the ability to evaluate fares and availability data on each GDS to ensure these reflect accurately the actual fares in its reservation system. This will eliminate unnecessary credit memos and help address traveller and travel agency dissatisfaction caused by inaccurate pricing.

Sabre GDS Analysis will also allow Alitalia to monitor how it is ranked against other airlines on different GDS displays and harvest route-based market intelligence about competitor fares and availability.

The product will provide the information Alitalia needs to improve its GDS display ranking, such as schedule or fare changes.