Skytrax Names Copa “Best Airline” in Central America, the Caribbean
Copa Airlines, subsidiary of Copa Holdings, S.A., has been named “Best Airline” in Central America and the Caribbean for the fifth consecutive year by the independent aviation industry research company Skytrax.
Copa Airlines also received recognition in the regional airline category of “Best Cabin Staff” in Central America and the Caribbean. The results were based on an annual survey conducted by Skytrax, taken from responses of more than 15.4 million passengers representing 95 different nationalities.
The recognition of “Best Cabin Staff” in the region incorporates categories such as assistance during the boarding process and food service, as well as the crew’s friendliness and attentiveness, among others.
The World Airline Awards are based on a survey conducted between August 2007 and June 2008. The survey covers more than 35 different aspects of passenger satisfaction for an airline’s product and service standards, evaluating the “typical” travel experience.




