On Nov. 16, Caribbean Airlines officially opened its doors in Kingston, Jamaica at a brand new City Ticket Office at 7 Trafalgar Road, Kingston 5. The airline’s slogan “One Vision, One Caribbean, One Airline” was alive at the opening of the state of the art ticket office, which was opened in a record two months, as both Caribbean Airlines and Air Jamaica staff worked tirelessly to ensure the office would be ready to receive customers in time for the traditional Christmas peak.

LAN Airlines and Lonely Planet have signed a five-year agreement at the World Travel Market in London. In this partnership, LAN Airlines is licensing content from Lonely Planet to promote tourism in South America and worldwide.

Air Canada has begun the only Montréal-Phoenix nonstop flights. The seasonal service, operating Saturdays and Sundays until April 30, 2011, offers flights timed to facilitate convenient connections to/from Ottawa, Québec City, Saint John, Fredericton, Halifax and Charlottetown.

British Airways is introducing first class on its popular Las Vegas route next summer (from June 1, 2011) and increasing capacity by 18 percent. The direct daily flight from Terminal 5 at Heathrow was launched a year ago and operated by a three-class Boeing 777.

Puerto Rico will be working with more UK tour operators when British Airways returns to the Caribbean island next year. BA is to launch twice-weekly flights from March and Puerto Rico Tourism Company sales director Marimar Lidin said talks were under way with Abercrombie & Kent and Kuoni to feature the country.

British Airways flights to Mexico’s most important tourist destination, Cancun, took off for the first time at the start of November. Customers checking in for the inaugural flight were given a taste of Mexico with a Mariachi band to send them on their way.