Consumers Optimistic About Cruise Travel in 2022

A new survey by Arrivia finds that American travelers are ready to set sail this year, and value is a key driver

Consumers are optimistic about their 2022 cruise travel plans. That's the overall sentiment from a recent survey conducted by Arrivia, a leading travel loyalty and cruise booking technology platform that works with consumer-facing companies worldwide.

The company surveyed 1,453 Americans between November 3, 2021, and January 10, 2022, all of whom are members of a travel club or travel benefits program, about their attitudes and preferences around cruise travel. Initial responses were collected just a few weeks before the emergence of the COVID-19 Omicron variant, with responses also being recorded into January 2022 as it became the dominant strain worldwide.

The Ready to Board consumer cruise survey revealed that more than 80% of respondents have booked a cruise in the next two years or are planning or considering a cruise vacation. Of those consumers who have already booked a cruise, 37% aimed to travel in the spring, 22% in the summer and 31% in the fall.

While there was a slight shift in the data based on when the survey responses were recorded relative to the spread of Omicron, the number of respondents who had already booked or were actively planning a cruise consistently outweighed those who "might" book one or aren't considering booking by nearly 2 to 1.

Consumers, however, were very clear that they support cruise lines' efforts to make travel as safe as possible. Over 50% of respondents said they would want to see universal masking and vaccination on board and social distancing on cruise activities to feel comfortable cruising again.

Despite the pent-up travel demand accumulated over the past two years, 46% of consumers consider value for money the most important factor when booking a cruise — more than the double itineraries/destinations and COVID/safety protocols combined.

Better pricing and deals were also the second top reason (tied with travel restrictions) that travelers haven't booked a cruise in the past twelve months. The focus on value is illustrated by the sizable percentage (18%) of respondents using loyalty or travel rewards points to defray some or all of the cost of a cruise.