TripAdvisor announced the addition of free, personalized customer satisfaction management dashboards to each property owner’s page on the site. Managers and owners of every one of the 450,000 hotels on TripAdvisor can now instantly assess their performance, as determined by their guests, including trend and competitive analysis, and a new Customer Satisfaction Index (CSI). Market Metrix, the leader in feedback solutions for the hospitality industry, powers these customer metrics.
Jetsetter is a new flash-sale website that sells upscale travel experiences hand-selected by world travelers at prices not available to the general public. The site is designed the commoditization on online travel retailing.
HotelREZ has partnered with Trust International and developed the new CentralREZ system utilizing Trust’s yourVoyager CRS. Trust will supply global representation provider HotelREZ’s member hotels with a bespoke central reservations system, a customized web booking engine and direct connections to numerous online agencies.
Hotwire and TripIt, the trip management company, have announced a partnership to help travelers more easily organize and share their travel plans online.
Barefoot Agent, a rental software solution, now offers a live link with the VacationRoost.com site for their clients, allowing guests to book some of the best book units in such popular destinations as Cape Cod, the Oregon coast, Hawaii and destinations throughout Mexico.
Barefoot Agent, a rental software solution, now offers a live link with the VacationRoost.com site for their clients, allowing guests to book some of the best book units in such popular destinations as Cape Cod, the Oregon coast, Hawaii and destinations throughout Mexico.




