Grupo Xcaret Rolls Out the Xcaret Agents Platform

Grupo Xcaret has unveiled its new Xcaret Agents Platform, a groundbreaking tool designed to transform the travel agent experience. This platform aims to streamline direct bookings across the group's three hotels—Hotel Xcaret México, Hotel Xcaret Arte, and La Casa de la Playa—providing a more efficient process and exclusive benefits for agents.

The intuitive and user-friendly platform simplifies the management of inquiries, quotes, and bookings, optimizing every step of the sales process. Notably, it offers real-time responses on availability and rates, allowing travel agents to provide accurate quotes within minutes.

One of the major advantages of the Xcaret Agents Platform is its automated commission payment system, which processes payments immediately after the client's check-out. Bookings can be managed efficiently, from confirmation to cancellation, while adhering to the group's policies. Payments can be made with any credit card, whether corporate or personal, and commissions of 15% on the gross total are processed without delay.

Rodrigo Motavelazco, Director of Sales at Xcaret Hotels, expressed enthusiasm for the new platform: "With the launch of the Xcaret Agents Platform, we are not only facilitating our travel agents' daily tasks but also enhancing their income potential through an efficient and secure commission system. This is a key strategy to achieve our goal of closing 2024 with over 3,000 travel agencies registered on our platform."

Currently, the Xcaret Rewards program has over 3,000 registered travel agents in the United States. With this new platform, Grupo Xcaret expects to significantly expand this number, offering agents an advanced tool that combines ease of use with innovative features.

Motavelazco added, "We are proud to provide our partners with a solution where simplicity meets success. We believe this platform will be an indispensable resource for agents looking to maximize their sales and deliver the best service to their clients."

In addition to its core features, the Xcaret Agents Platform offers exclusive promotions, personalized packages, and 24/7 technical support. Travel agents can also access marketing tools and promotional materials available on the platform to attract more clients and boost their sales.