Delta Air Lines relocates Latin America and Caribbean Commercial Headquarters to Brazil

By Theodore Koumelis

Delta Air Lines announced that the Commercial Headquarters for its Latin America and the Caribbean region will be moving from Atlanta to Sao Paulo, Brazil.  The relocation underscores the increased focus and resources Delta is placing in the region's growth and its goal of becoming the best U.S. carrier in Latin America.  

Effective Jan. 1, Nicolas Ferri, vice president — Latin America and the Caribbean will transfer to Sao Paulo to lead the commercial activities reporting to Steve Sear, Delta's senior vice president – Global Sales.   

Ferri's relocation to Brazil makes Delta Air Lines the only U.S. carrier to have a vice president residing in Latin America.  The company has placed particular consideration in servicing the needs of Latin customers investing US $3 billion in its products and services.

Latin America is a pillar of Delta's sustained growth strategy in the company's strategic plan.  In 2012 Delta introduced to the region a series of Latin-inspired enhancements for BusinessElite and Coach Cabins.  

Among these are newly designed menu by Chef Michelle Bernstein, regional wine selections by Master Sommelier Andrea Robinson, the Spanish section Despegando on Sky Magazine, a Facebook channel in Portuguese and two real-time customer assistance channels @DeltaAssist_ES in Spanish and @DeltaAjuda in Portuguese.