Hyatt Guests Can Check In and Out Via the Internet

Hyatt has expanded online check-in, previously available only to Gold Passport loyalty members, to all guests and introduced a check-out counterpart. Dubbed “Web-In” and “Web-Out,” the amenity is available to all guests at more than 100 North American properties. Guests can check in through a link on Hyatt’s homepage on the day of their arrival, then pick up room keys from hotel-lobby kiosks.

Checking out is done through email. On the morning of their scheduled departure, guests will receive an e-mail to review their account with an option to proceed with check-out. Upon completion of check-out, guests are emailed a copy of their folio.

Later this year, guests will be able to pre-select the guest room of their choice online, or at check-in kiosks, through enhancements to the “Web-In” feature.