Marriott Unveils Caribbean Hurricane Interruption Policy

Hurricane season has begun and Marriott International is offering its Caribbean Travel Interruption Policy that protects both groups and individual travelers in the event of a hurricane.

Since July 2006, Marriott’s Caribbean Travel Interruption Policy has reassured guests visiting participating resorts in the Caribbean and Mexico given the following hurricane-related storm scenarios. Marriott’s Caribbean Travel Interruption Policy applies to a hurricane as defined and validated by the U.S. National Weather Service’s National Hurricane Center.

Marriott customers in the Caribbean will get a choice of full refund for interrupted travel reservations. Guests holding a confirmed reservation with a nonrefundable deposit who are unable to travel to the Caribbean or Mexico where they hold a reservation, due to an airport or the hotel closure related to the particular hurricane event at the identified resort will receive a full refund of their deposit and the ability to re-book for a future date.

Another option included complimentary return stay for interrupted vacations. Guests who are registered at a participating Caribbean or Mexico resort whose stay is interrupted by a hurricane which directly hits the property –as defined and validated by the U.S. National Weather Service- will receive a certificate for a complimentary three-night return stay (room and tax only) valid for two years from their original travel dates, including room and room tax.

The third choice is relocation assistance or a replacement meeting for business travelers. If a scheduled meeting at a participating resort is interrupted, or the ability to travel to the resort for the meeting is affected, at Marriott’s discretion, the meeting planner/group will be offered a replacement meeting at the same resort within one year (subject to availability).